✅ [done] Post support surveys and flows with Tyler (meeting held on 7/24/24 with Tyler and Tim to address this and hammered out a gameplan)
🟡 [in progress] All ShapeShift contributors can leave a review (30 reviews obo prob)
🟡 [github ticket made] Post-trade prompt users to leave a review (see above
- https://github.com/shapeshift/web/issues/7037
- After trade confirmation, it pops up (CoWSwap does this well) ⇒ https://swap.cow.fi/#/42161/swap/WETH ; they show you how much you saved + what action you did (highlighting the value they did post action)
- What is the # of unique wallets trade successfully on ShapeShift? ⇒ What % of those would convert to doing reviews (0.5 - 2% projected) ⇒ total projected new reviews from this (we would want to exclude private.shapeshift.com prob? I bet people who use that are not interested?
- We would want to store user IDs that click the button to leave a review to never ask them again OR segment them into an audience and see what else they do inside the app (identify power users?).
- Based on current UTM funnel flow on Mixpanel, 0.2 people would actually fill the form out based on projections womp womp :( Can we get additional data from flipside
🔴 [not started] Add a “Write a review” flow under “Feedback and Support”
🔴[probably will never start lol] Buy reviews ($7 - $10 per review)
- Max cost if done this way
- Trustpilot: $2,360
- App Store: $350
- GooglePlay: $78,780 (lol)