Mission: Assure the growth and development of healthy practices and protocols for reliably producing, testing, and maintaining the ShapeShift product suite and services. Assure uptime, responsiveness and feature functionality of the ShapeShift product suite and services as well as the maintain and support and strengthen the operations of the ShapeShift DAO, community, and governance processes.

Overall Goals and Focuses

Triage

Deployment Testing / Regression Testing

Prod Issues

Support

DAO Admin

Resources

Budget

KPIs

Eng<>Ops Lunch and learn topics

Operations Responsibilities Priority Tree

• Prod Issues >
  • Deployment testing requests >
    • #triage post recreations and responses >
      • Scheduled regression testing >
        • DAO community call participation >
          • Individual projects >
            • External bounty work

Contributors

Operations Workstream Team Agreement

Operations Kanban

Operations Kanban (Support Operations)

View the Operations Workstream on Sobol